Great user manuals for your applications
If you sell a product or provide a service it is crucial that your customers can easily know how to use it. The typical user manuals explain how to carry out specific actions in the system. They usually contain descriptions of atomic tasks isolated from the business context in which they are carried out. But systems are used within processes that order these actions as a sequence. It is important that users understand how their use of these tools generates value for the business. In metoCube user manuals are independent from the procedures but seamlessly integrated with them. For example, in the incident management process, the "Register incident" task can be linked to (or even embed) the "Creating an incident record" task belonging to the Incident Management System user manual. As an example, see the metoCube user manual. |